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Privacy Policy.

This page contains the privacy policy for Scriptright ABN 72738158165. Information collected from you is regarded as confidential and is further protected by the Queensland Information Privacy Act 2009. Scriptright reserves the right to amend this Privacy Policy in accordance with any amendments to the Privacy Act 2009. It is therefore recommended that you ‘the customer’ revisit this policy regularly.  We may require personal information such as:

  • Your name; and
  • Phone number; and
  • Email/Postal address; and
  • Credit card details
  • Information and ideas regarding your business

In addition: We will need to collect certain information to best present and serve your business and customers when delivering online content.  It is therefore a condition of each business contract that all Scriptright customers (including authorised business representatives) complete a confidentiality agreement between Scriptright and the business and affiliated associates.

All the above details are regarded as your personal information and we will only ever collect this type of information directly from you.

Reasons we would need such information are as follows:

  • To ensure on-line transactions are completed with the necessary details required for a smooth transaction.
  • So we can communicate with you for and in reference to your write up.
  • To better serve you, in the case that a transaction needs clarification.
  • To send you ‘our valued customer’ information or follow up ideas that could add to your business site.

General

We appreciate the trust you place in Scriptright to maintain the privacy of any personal information you have transcribed or disclosed. All Scriptright alliances are also required to protect all customer personal information. The following describes how we hold, manage and protect your personal details.

Confidential Information and Confidentiality Agreement

The sharing of information and ideas regarding your business, whether it be up and running or in the start-up phase, will be a requirement due to the nature of this business. We realise your ideas and information are precious and ensure total confidentiality amongst Scriptright and all associated colleagues. Therefore all new Scriptright contracts are accompanied by a confidentiality agreement. This agreement ensures all information and ideas in relation to the customer’s business (and associated affiliates), translated between the customer (and associated affiliates) and Scriptright is held as highly confidential. The agreement stands even if Scriptright is not the customers preferred choice and the contract is cancelled. This form will precede the business contract. For more details see confidentiality agreement.

Email Address

  • Your email address will be stored and used only for the purpose in which you intended.
  • Your email address will not be automatically added to our mailing list, unless requested or permitted by you.
  • Emails sent to you from Scriptright will be in relation to your website content data or copy.
  • We will not disclose your email without your consent, however with the exception of it being required by law.

Credit Cards and Direct Debit

Scriptright does not store any credit card details. Online payments are welcome via the secure gateway PAYPAL. Processes are as follows:

  • Credit card details for on-line purchases are processed independently by our financial institution’s payment gateway PAYPAL.
  • Direct debit options are also available at the discretion of the customers banking institution.  No bank details are stored for this process. Scriptright account details are stated on the invoice.

If there is a query regarding a charge on your credit card, please contact us so that any situation can be rectified as soon as possible.

Stored information

Scriptright values the security of your information.  All information that we collect from you cannot be accessed or edited in any way by anyone other than our staff. We take all reasonable effort to ensure your details are securely stored, both in physical and electronic form. All personal customer details are stored within our secure database and will only ever be used within the customer and Scriptright’s business operations. At any-time you can opt out from receiving information from us, by having your details removed. You can do this by choosing unsubscribe located on the bottom of the email page or emailing: This email address is being protected from spambots. You need JavaScript enabled to view it..

Disputes

If you believe that our organisation is in breach of your privacy rights in any way, or you would like to verify or query any of your personal details held by us, you can email: This email address is being protected from spambots. You need JavaScript enabled to view it. and we will endeavour to rectify the situation to your satisfaction as soon as possible.